Bell Business Self-Serve Centre (BBSSC) and My Bills
Through one convenient and secure online portal, BBSSC allows you to:
- Submit requests from anywhere, anytime, and using any device, to add or move services (existing contracts), change or disconnect existing services, modify or cancel a previous request, update your account information, or submit general requests.
- Submit an incident ticket for an unplanned service outage or reduction in service quality.
- Access reports and easily track the status of previous requests through a personalized dashboard.
- Access My Bills to manage, download and pay invoices. My Bills also allow you to generate custom billing reports and more.
Benefits of My Bills
- Greater visibility and control – Reduce the likelihood of errors and delays with 24/7 secure access to current and previous bills, payments and account information anywhere, anytime.
- Operational efficiency – Simplify billing and payment with automated processes that minimize administrative burden.
- Actionable insights – Uncover opportunities to optimize usage and expenditures with the ability to track, measure and analyze billing information across all accounts.
- Environmentally friendly – Eliminate the need to print and manage paper bills—reducing waste and promoting sustainable operations.
Key capabilities of self-serve billing
- Intuitive dashboard – Access an at-a-glance view of your bills and payments with a comprehensive dashboard. Monitor activity and key metrics for current invoices and expenses for selected billing profiles.
- Simplified invoices – View, manage and download invoices for a chosen month, hierarchy level or account group in one place. Compare and consolidate invoices individually or in summaries.
- Flexible payment options – Choose how to pay by taking advantage of multiple payment options, including pre-authorized debit and electronic funds transfer (EFT). Manage payments for individual or grouped invoices across multiple accounts conveniently.
- Robust reporting and analytics – Visualize usage and spend with generated standard and custom detailed reports that can be filtered by month, hierarchy level or account group. Schedule and download reports in your preferred format to meet your business needs.
How to get started with My Bills
- Register or log in – Register your account or log in to get started.
- Go paperless – Start managing your profile and enroll your accounts for paperless billing.
- Optimize and pay – Set up your preferred payment option and start paying your invoices online.
Terms and Conditions
- Future changes may apply for selected Bell Business Self-Serve Centre features.
- Service subject to change without notice. Other conditions apply.
For more information, contact the billing support team at 1 888 788-BELL (2355).
Bell Business Portal
Leverage our Bell Business Portal to access valuable, time-saving, self-serve tools that help you manage your Bell transactions online. Easily check service availability, order your services, track the status of your orders, access measurement and reporting capabilities and more.
To find out more about setting up your business to access this handy online tool, talk to your Sales Representative.
If you already have a username, simply sign in here.
Online Bill Manager (OBM) service (NTD: Keep OBM details until fully decommissioned)
Online Bill Manager is an easy-to-use, web-based billing analysis and reporting service that helps you manage and understand your costs and bill payments.
Online Bill Manager
The Online Bill Manager service from Bell gives you online access to your statements, customizable reports, the ability to allocate expenses across your organization, and the option to pay your bills using pre-authorized, one-time debit payments, electronic funds transfer or wire transfers.
Access, analyze and pay your bills online
Managing your telecommunications costs is now simpler and faster with the Online Bill Manager service. This convenient service provides you with easy online access to your statements, customizable reports, the ability to allocate expenses across your company and the option to pay your bills using pre-authorized debit payments.
The Online Bill Manager service is available for Bell business accounts containing long distance, voice, toll-free, data packet, equipment charges, other charges and credits and directory advertising information. More account types will be added to the service in the future.
The Online Bill Manager offers:
- Power – Analyze your billing details using online reports.
- Freedom – Access your Bell statements on the Web anytime, anywhere.
- Convenience – Pay your bills automatically each month.
Benefits for Your Business
Efficient – Save time by managing your Bell billing information online.
- Access your Bell statements and billing information 24 hours a day, 7 days a week, online from anywhere in the world.
- Find answers to your most frequently asked questions and reduce the time you spend analyzing your paper bill each month.
- Distribute costs across your company based on an organizational, geographic or financial reporting structure.
- Manage your budget by analyzing your usage trends, call volume and equipment costs to forecast future spending.
- Pay your bills automatically using monthly pre-authorized debit payments.
- Save all your billing information in one convenient location.
- Delegate responsibility for bill payments and manage employee access to your billing information.
Insightful – Gain valuable insight into your telecommunications usage and costs.
- Understand your overall telecommunications costs by viewing a consolidated statement of your accounts.
- Analyze your billing information using sophisticated reports and graphs.
- Review usage patterns and trends to better predict and manage budgets.
Customizable – Find key information and create meaningful reports.
- Access the information most important to your company by creating custom reports and filters.
- Create and manage your corporate hierarchy for easy internal cost allocation.
- Review equipment records and use specific filters to view only the circuits you want.
- Allocate costs to department, employee or cost centre and upload this information into your internal accounting programs.
- Transform your billing information into meaningful reports by adding descriptions to your telephone numbers, circuits and accounts.
- Simplify rebilling by easily marking up or marking down calls.
- Export your summary or detailed billing information for use in your accounting and finance systems.
- Create professional presentations and business plans using overview graphs or detailed charts.
Terms and Conditions
- Future charges may apply for selected Online Bill Manager features.
- Service subject to change without notice. Other conditions apply.